National Telecommunications Commission

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    Date: 2023-05-29 13:10:23.906253

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    Date: 2023-06-01 13:57:05.367740

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    Date: 2023-06-06 16:14:09.639463

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How to request proof of ownership of sim card

Requested from NTC by A. Santos at 01:10 PM on May 29, 2023.
Purpose: Lost sim card
Date of Coverage: 05/29/2023 - 05/29/2023
Tracking no: #NTC-375840227758

Santos 01:10 PM, May 29, 2023 

Hello. How can I request proof of ownership of a sim card that is registered under my name, however it was stolen.  Globe cannot block and replace the sim card because the sim card, although registered, is not linked to any email or social media site. Globe said that only NTC has the access to the details of the registered sim

Daquioag 01:57 PM, Jun 01, 2023 

June 1, 2023

Dear Anne kathleen,

Thank you for your request dated May 29, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for How to request proof of ownership of sim card.

We received your request on May 29, 2023 and will respond on or before Jun 19, 2023 01:10:23 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foiawardsresources09272018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0zNzU4NDAyMjc3NTgM, for request with ticket number #NTC-375840227758.

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

SALVAHAN 04:14 PM, Jun 06, 2023 

June 6, 2023

Dear Ms. Santos,

Greetings!

Thank you for your request dated May 29, 2023 01:10:23 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for How to request proof of ownership of sim card.

Response to Request

Your FOI request is approved. However, we forwarded your query to the concerned Operating Unit for their appropriate response. Rest assured that we will send their response to the email address that you provided in this portal.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE COMMISSIONER
NTC Bldg.,East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

DIVINA DAQUIOAG
FOI Receiving Officer

FOR:

DEP.COM JON PAULO SALVAHAN
FOI Decision Maker

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