Department of Health

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  • REQUEST SUBMITTED

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    Date: 2023-07-24 19:43:13.404065

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    Date: 2023-07-25 07:31:42.752416

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    Date: 2023-07-25 11:21:36.298953

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Vaxcert request cancellation

Requested from DOH by J. CARIÑO at 07:43 PM on Jul 24, 2023.
Purpose: Visa Application
Date of Coverage: 06/28/2023 - 07/24/2023
Tracking no: #DOH-411828039834

CARIÑO 07:43 PM, Jul 24, 2023 

Good day Ma'am/Sir,

I would like to request for a cancellation of my vaxcert update request I created on June 28,2023. I have to process my visa this coming August and I need to print my vaccination certificate. I accidentally pressed the request icon instead of print certificate and I was not able to print it until now because of the ongoing request i created. Please help me so i can print my vaxcert as soon as possible.

Name: Cariño, Jonard Ian
Reference I.D: 1995308
No: 09386598880
Email: cjonardian689@gmail.com

I am really hoping you can help me

Receiving Officer 07:31 AM, Jul 25, 2023 

July 25, 2023

Dear JONARD IAN,

Thank you for your request dated Jul 24, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaxcert request cancellation.

We received your request on Jul 24, 2023 and will respond on or before Aug 14, 2023 07:43:13 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://privacyinformation20180710v3-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC00MTE4MjgwMzk4MzQM, for request with ticket number #DOH-411828039834.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 11:21 AM, Jul 25, 2023 

July 25, 2023

Dear JONARD IAN CARIÑO,

Greetings!

Thank you for your request dated Jul 24, 2023 07:43:13 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaxcert request cancellation.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
Rest-assured that we've already coordinated with Agent 162 from the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. Please expect a call or an e-mail from them, if none, kindly call them back through the number above. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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