Bureau of Immigration

Center (BINOC) 10:53 AM, Nov 15, 2020

November 15, 2020

Dear Maria Fe,

Thank you for your request dated Nov 11, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Citizenship.

We received your request on Nov 11, 2020 and will respond on or before Dec 02, 2020 12:19:33 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0JJLTE1NjIzODk0OTA4Mgw, for request with ticket number #BI-156238949082.

Thank you.

Respectfully,

BI-National Operations Center (BINOC)
FOI Officer

Division 02:26 PM, Apr 28, 2023

28 April 2023

Dear Sir/ Madame:

Greetings!

This refers to the complaint with Ticket Number BI-156238949082 forwarded to the Intelligence Division on 15 November 2021.

We acknowledge receipt of your email request.

Please note the information you requested is protected under the Data Privacy Act of 2012 which aims: to “ protect the fundamental human right of privacy, of communication while ensuring free flow of information to promote innovation and growth.” Thus, the Bureau could not disclose the subject information to private individual without the Special Power of Attorney of the owner of the Data or without court order. 

In addition, we cannot fully and instantly respond to the above-referenced complaint without the essential information such as:

 (1) Full name of foreign national/s
(2) specific office address/es. 

Further, it is also vital if the complainant could provide some documentary evidences such as but not limited to:

(1) photos 
(2) documents
(3) and proofs that could strongly substantiate his/her allegations.

We also advise that a formal letter complaint addressed to Commissioner should be filed for proper dispostion of this issue.

Rest assured that we are continuously improving the delivery of government services without compromising our mandate to safeguard and protect our country’s border from undesirable aliens.

	Thank you.

   FOI - Focal Person
   Intelligence Division 
   



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You  may write a review/comments if you are not satisfied with this response to your FOI request. Kindly address the request to the BI Commissioner;

NORMAN G. TANSINGCO
Bureau of Immigration,
Magallanes Drive
 Intramuros, Manila.

 Your review/comments should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this e-letter.

 We will complete the review and inform you with the result within 30 calendar days from the date when we have received your review.

If you are not satisfied with the result of the review, you have the right to appeal to the Office of the President pursuant to Administrative Order No. 22 (s. 2011).