Bureau of Immigration

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  • REQUEST SUBMITTED

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    Date: 2021-04-30 08:55:06.422118

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2021-05-01 16:44:09.696065

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2021-05-06 11:08:33.727188

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Delays in issue ACR I-Cards for foreigners granted permanent residency.

Requested from BI by P. Everest at 08:55 AM on Apr 30, 2021.
Purpose: To find out what has happen to the issue of my ACR I-Card.
Date of Coverage: 03/13/2020 - 04/30/2021
Tracking no: #BI-216999868664

Everest 08:55 AM, Apr 30, 2021 

Dear Sir
I applied for my permanent residency in January 2020 in BI in Tacloban. This was granted in March 2020 and I have a stamp in my Passport. I have been awaiting since then for the issue of my ACR I-Card. I need to leave the Philippines in mid May and have been advised that without the new ACR I-Card I need to obtain a waiver for the I-Card that has not been issued and that I must pay for this over P2,000.00.
Please can someone advise me where my card is & why I must pay when the BI have failed to issue the card with NO explaination.
Paul Everest, Cabucgayan, Biliran

Center (BINOC) 04:44 PM, May 01, 2021 

May 1, 2021

Dear Paul,

Thank you for your request dated Apr 30, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Delays in issue ACR I-Cards for foreigners granted permanent residency..

We received your request on Apr 30, 2021 and will respond on or before May 21, 2021 08:55:06 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0JJLTIxNjk5OTg2ODY2NAw, for request with ticket number #BI-216999868664.

Thank you.

Respectfully,

BI-National Operations Center (BINOC)
FOI Officer

Division (ARD) 11:08 AM, May 06, 2021 

May 6, 2021

Dear Paul Everest,

Greetings!

Thank you for your request dated Apr 30, 2021 08:55:06 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Delays in issue ACR I-Cards for foreigners granted permanent residency..

Response to Request

Your FOI request is approved. Your ACR I-Card No.G0000151401 is for card released. Kindly please check your email for the details.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Jaime H. Morente, Bureau of Immigration Magallanes  Drive, Intramuros, Manila . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Alien Registration Division (ARD)
FOI Receiving Officer

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