Bureau of Immigration

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    Date: 2023-06-06 22:10:49.120758

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    Date: 2023-06-08 10:18:52.494870

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Passport Arrival Sticker Stamped- Missing

Requested from BI by M. Saturnio at 10:10 PM on Jun 06, 2023.
Purpose: To avoid issue when returning back abroad
Date of Coverage: 06/02/2023 - 06/02/2023
Tracking no: #BI-470939851472

Saturnio 10:10 PM, Jun 06, 2023 

Hi,

I just want to ask if there will be no issue when my passport arrival sticker was missing as I used the E-gate for the first time when i arrived in the philippines on June 2, I didn’t know that I need to get the sticker to stamped it on my passport.

Below is my details for your reference:
Name: Mary Grace H. Saturnio
Passport No: P3006525B
Arrival date: June 2, 2023 via Cebu Pacific 5J 19.

Appreciate your response.

Thank you.


June 8, 2023

Dear Mary Grace,

Greetings!

Thank you for your request dated Jun 06, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Passport Arrival Sticker Stamped- Missing.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. Request to Re-stamp Arrival details due to lost Arrival Sticker may be done by applying for the same in the BI Main Office. You may retrieve your requested information from BI official website immigration.gov.ph or click the link  https://immigration.gov.ph/services/others/failed-to-stamp-encoded for the process of re-stamping the arrival. Further, you also click the link https://immigration.gov.ph/images/FORMS/IRD_Form_2021Jul06/IRD01QF006Rev03.pdf for the Checklist and Form.

However, you may also secure your Travel Record as proof of your travel by personally applying for the same in the BI Main Office or your duly authorized representative with Special Power of Attorney (SPA). You may click the link https://immigration.gov.ph/services/certification/travel-records-certification for the process of securing Certification of Travel Record. You may click the following links relative to the application for Certification of Travel Record:

1.	Checklist of requirements:

https://immigration.gov.ph/images/FORMS/Checklist/6SpecialPermits/3.%20Request%20for%20Travel%20Records.pdf

2.	Application Form:

https://immigration.gov.ph/images/FORMS/VariousApplicationsForms/13.%20Application%20Form%20for%20Request%20for%20Travel%20Records.pdf


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the BI Commissioner, NORMAN G. TANSINGCO, Bureau of Immigration, Magallanes Drive, Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
BI-National Operations Center (BINOC)
FOI Officer

We would love to hear your thoughts or feedback on how we can improve your experience!
Bureau of Immigration FOI Feedback Form URL Link:

https://forms.gle/5dZgpXFicqJeno1K7

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