Bureau of Immigration

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  • REQUEST SUBMITTED

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    Date: 2023-09-08 17:07:07.815810

  • PROCESSING REQUEST

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    Date: 2023-09-11 15:02:56.072649

  • REQUEST DENIED

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    Date: 2023-09-20 23:04:51.768644

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Offload proof

Requested from BI by M. Bernardino at 05:07 PM on Sep 08, 2023.
Purpose: A proof to show to Cebu Pacific to make our ticket rebookable
Date of Coverage: 08/17/2023 - 08/22/2023
Tracking no: #BI-490773831506

Bernardino 05:07 PM, Sep 08, 2023 

Good Day, my 2 sisters got offloaded due to lack of requirement last August 17, 2023 so their companion voluntarily offload their self as well, as the purpose of the trip is for family vacation, may I know or request any offload record as a proof to Cebu Pacific, as we cannot rebook our flight, and when we go to their office before, they said that we need a red stamp from immigration, but we only got a handwritten offload information written by immigration officer, and X mark to our departure stamp.

Center (BINOC) 03:02 PM, Sep 11, 2023 

September 11, 2023

Dear Maia Caitlin,

Thank you for your request dated Sep 08, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Offload proof.

We received your request on Sep 08, 2023 and will respond on or before Sep 29, 2023 05:07:07 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0JJLTQ5MDc3MzgzMTUwNgw, for request with ticket number #BI-490773831506.

Thank you.

Respectfully,

BI-National Operations Center (BINOC)
FOI Officer


September 20, 2023

Dear Maia Caitlin Bernardino,

Greetings!

Thank you for your request dated Sep 08, 2023 05:07:07 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Offload proof.

Response to Request:

We regret to inform you that we cannot provide the information you requested through this portal. However, you may secure a copy of your travel or your sister’s travel records through the Certificate and Clearance Section of the Bureau  of Immigration.

Travel records contains confidential information that may only be issued to authorized persons and their representatives. You may contact our hotline at (02) 8465 2400 loc. 110 and/or our social media pages at immigration helpline for further inquiries.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Norman G. Tansingco at xinfo@immigration.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Office of the Commissioner
FOI Receiving Officer	

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