Bureau of Immigration

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    Date: 2022-08-23 20:45:07.465625

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    Date: 2022-08-25 08:31:45.176708

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    Date: 2023-06-26 14:49:27.554972

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Indecent Probing of Immigration Officer that result to Passenger’s mental stress

Requested from BI by D. Lonto at 08:45 PM on Aug 23, 2022.
Purpose: Monetary Request and Inhuman Immigration
Date of Coverage: 08/23/2022 - 08/23/2022
Tracking no: #BI-581843338206

Lonto 08:45 PM, Aug 23, 2022 

Dear Manila Immigration,

This is to bring your attention the horrible inhuman process of Immigration in NAIA port. Last March I was offloaded for a 2 week Dubai Expo Travel that incurred me of approximately 70,000 PHP money wasted for my back and fort ticket, hotel reservation and travel insurance. Today, August 23 I’ve got offloaded again for my 5 days Kuala Lumpur Travel that incurred me of 23,000 PHP for Hotel, Travel Insurance and Back and Fort Ticket. Please let me know if you will not allow me to travel to other country anymore so I can file a next procedure.

Center (BINOC) 08:31 AM, Aug 25, 2022 

August 25, 2022

Dear Doriethy,

Thank you for your request dated Aug 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Indecent Probing of Immigration Officer that result to Passenger’s mental stress.

We received your request on Aug 23, 2022 and will respond on or before Sep 13, 2022 08:45:07 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0JJLTU4MTg0MzMzODIwNgw, for request with ticket number #BI-581843338206.

Thank you.

Respectfully,

BI-National Operations Center (BINOC)
FOI Officer

Commissioner 02:49 PM, Jun 26, 2023 

June 26, 2023

Dear Doriethy Lonto,

Greetings!

Thank you for your request dated Aug 23, 2022 08:45:07 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Indecent Probing of Immigration Officer that result to Passenger’s mental stress.

Response to Request

Your FOI request is approved. I enclosed a copy of  the DOJ IACAT Revised Guidelines on Departure Formalities on International Bound Passengers of the information you requested.

Kindly refer to the attached guidelines for the necessary documents needed for travel. Immigration Officers refer to these guidelines in the assessment of passengers during departure.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Norman G. Tansingco at xinfo@immigration.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Office of the Commissioner
FOI Receiving Officer

We would love to hear your thoughts or feedback on how we can improve your experience! Bureau of Immigration FOI Feedback Form URL Link:


https://forms.gle/5dZgpXFicqJeno1K7

Attachments:
 2015Jun15_IACAT_RevisedGuidelines.pdf

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