Bureau of Immigration

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    Date: 2023-08-07 14:59:22.271945

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    Date: 2023-08-09 19:07:01.652930

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Request for an Offload Certificate

Requested from BI by I. Guillermo at 02:59 PM on Aug 07, 2023.
Purpose: For refund of bought and unused ticket
Date of Coverage: 08/07/2023 - 08/07/2023
Tracking no: #BI-588703036997

Guillermo 02:59 PM, Aug 07, 2023 

Hi I would like to request an offload certificate with my recent flight going to Hong Kong. Below are the information of my flight:

Name: Ivy Dianne Guillermo
Flight from: Ninoy Aquino International Airport 3 (Manila)
Flight to: Hing Kong
Departing: June 20, 2023
Return: June 22, 2023
Airline: Philippine Airline

I was about to spend my vacation there for 3 days but unfortunately, I was offloaded due to I don't have someone to visit there. May I request for an Offload Certificate? Thank you for your consideration.


Sincerely,

Ivy Dianne A. Guillermo


August 9, 2023

Dear Ivy Dianne,

Greetings!

Thank you for your request dated Aug 07, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Request for an Offload Certificate.

Response to your request

While our aim is to provide information whenever possible, in this instance we would need for you to personally file and request for your travel record which provides the status of travel whether allowed or deferred at BI Main Office. Please be informed that the BI does issue Offloaded Certificate. Travel Record consist of personal information that is protected under the Data Privacy Act 2012, comprehensive and strict privacy legislation “to protect the fundamental human right of privacy, of communication while ensuring free flow of information to promote innovation and growth.” Other ways are to authorize someone with Special Power of Attorney or with court order.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the BI Commissioner, NORMAN G. TANSINGCO, Bureau of Immigration, Magallanes Drive, Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
BI-National Operations Center (BINOC)
FOI Officer

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