Bureau of Immigration

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    Date: 2023-11-11 20:37:05.091384

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    Date: 2023-11-12 13:33:52.825667

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    Date: 2023-11-15 10:09:01.087128

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Complaints against immigration officials

Requested from BI by z. wang at 08:37 PM on Nov 11, 2023.
Purpose: Complaints against immigration officials
Date of Coverage: 09/17/2020 - 10/02/2023
Tracking no: #BI-672706447056

wang 08:37 PM, Nov 11, 2023 

In 2022, the INS claimed that I had a pending case at the police station and unloaded me at the "NAIA" airport as a result.

I inquired about the situation at the police station, which claimed that there was no case pending against me.

However, the INS unloaded me at the airport on the basis of a non-existent case, seized my passport, initiated a malicious judicial proceeding, forced me to pay an unreasonable fine, and declared me morally corrupt without any basis.

After a long period of communication, the police department issued me a certificate of non-existence, and I am extremely dissati

Center (BINOC) 01:33 PM, Nov 12, 2023 

November 12, 2023

Dear zhikai,

Thank you for your request dated Nov 11, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Complaints against immigration officials.

We received your request on Nov 11, 2023 and will respond on or before Dec 01, 2023 08:37:05 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0JJLTY3MjcwNjQ0NzA1Ngw, for request with ticket number #BI-672706447056.

Thank you.

Respectfully,

BI-National Operations Center (BINOC)
FOI Officer


November 15, 2023

Dear zhikai wang,

Greetings!

Thank you for your request dated Nov 11, 2023 08:37:05 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Complaints against immigration officials.

Response to your request

While our aim is to provide information whenever possible, in this instance this portal is not a proper venue for your request. However, for grievances against immigration personnel, you may file a verified complaint addressed to the Commissioner of the Bureau of Immigration. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Norman G. Tansingco at xinfo@immigration.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Office of the Commissioner
FOI Officer

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