Bureau of Immigration

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  • REQUEST SUBMITTED

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    Date: 2022-03-29 17:02:36.406881

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    Date: 2022-03-30 16:46:03.866846

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    Date: 2023-06-26 13:58:40.671879

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Rights of a passenger being denied to board the plane

Requested from BI by M. Rodriguez at 05:02 PM on Mar 29, 2022.
Purpose: I have to know the rights of every passenger being denied to board the plane or being offloaded
Date of Coverage: 03/28/2022 - 03/28/2022
Tracking no: #BI-733137821514

Rodriguez 05:02 PM, Mar 29, 2022 

Hi i would like to get the information regarding the rights of every passengers travelling and being denied or offloaded because of some unecessary documents that they need to produce not being relevant to the requirements required by the country of destination

Center (BINOC) 04:46 PM, Mar 30, 2022 

March 30, 2022

Dear Marie Erucelle,

Thank you for your request dated Mar 29, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Rights of a passenger being denied to board the plane.

We received your request on Mar 29, 2022 and will respond on or before Apr 19, 2022 05:02:36 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://batchonboard20190219-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0JJLTczMzEzNzgyMTUxNAw, for request with ticket number #BI-733137821514.

Thank you.

Respectfully,

BI-National Operations Center (BINOC)
FOI Officer

Commissioner 01:58 PM, Jun 26, 2023 

June 26, 2023

Dear Marie Erucelle Rodriguez,

Greetings!

Thank you for your request dated Mar 29, 2022 05:02:36 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Rights of a passenger being denied to board the plane.

Response to Request

Your FOI request is approved. I enclose a copy of enclosed a copy of DOJ IACAT Revised Guidelines on Departure Formalities on International Bound Passengers of the information you requested.

Kindy refer to the attached guidelines for the necessary documents needed for travel. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Norman G. Tansingco at xinfo@immigration.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Office of the Commissioner
FOI Receiving Officer


We would love to hear your thoughts or feedback on how we can improve your experience! Bureau of Immigration FOI Feedback Form URL Link:


https://forms.gle/5dZgpXFicqJeno1K7

Attachments:
 2015Jun15_IACAT_RevisedGuidelines.pdf

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