Insurance Commission

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    Date: 2022-05-13 19:23:46.794980

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    Date: 2022-05-16 10:53:24.745731

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    Date: 2022-05-25 12:04:51.032968

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Concern about the Exam Result and license number

Requested from IC by J. Castro at 07:23 PM on May 13, 2022.
Purpose: I want to apply to another agency as insurance agent
Date of Coverage: 09/01/2021 - 09/30/2021
Tracking no: #IC-053157541267

Castro 07:23 PM, May 13, 2022 

Hi Madam/Sir,
Good day!
This is Jamaica Tinio Castro, I would like to know how can I get my license number and exam result for VUL and TRAD. I already took and passed the exam for VUL last September and TRAD last October 2021  in behalf of AIA Philippines previously named as BPI Philam but unfortunately they didn't let me have my license number. They didnt issue it. I want to have my exam result and License number so I can apply to another Agency to help secure lives. Please help me have my license. Thank you and looking forward to speak with you soon. 

Sincerely,

Jamaica Castro

Ignacio 10:53 AM, May 16, 2022 

May 16, 2022

Dear Jamaica,

Thank you for your request dated May 13, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for  exam result and license number concern.

We received your request on May 13, 2022 and will respond on or before Jun 03, 2022 07:23:46 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTA1MzE1NzU0MTI2Nww, for request with ticket number #IC-053157541267.

Thank you.

Respectfully,

Edmar Ignacio
FOI Officer

Espejon 12:04 PM, May 25, 2022 

May 25, 2022

Dear Jamaica Castro,

Greetings!

Thank you for your request dated May 13, 2022 07:23:46 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Concern about the Exam Result and license number.

Response to Request

In relation to your request, please be informed that based on the current records of this Commission, you are currently licensed to act as an insurance agent by this Commission until 31 December 2023. 
 
In this regard, you may request for a certification on this matter. Kindly refer to page 159-161 of the Citizen’s Charter on the process for requesting for a certification.
 
For the Certification of Examination Results, in order to properly verify the results being requested, we require the specific dates and venue of examination for both Traditional and Variable Life. 
 
Should there be any more concerns or questions, you may contact the Division thru phone number 8523-8461 local 111/130 or thru email at licensing@insurance.gov.ph.
 
For your information and guidance.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at rr.mojica@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey

Thank you.

Respectfully,

Tranquilino Espejon
FOI Decision Maker

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