Requested from IC by E. Jacolo at 06:44 AM on
Mar 21, 2022.
Purpose: To claim my refund.
Date of Coverage: 06/14/2013 - 02/01/2018
Tracking no: #IC-099010285311
Jacolo 06:44 AM, Mar 21, 2022
Hello Sir/Madam:
I would like to ask the Liquidation Status of Philippine Prudential Life Insurance.
I visited their office last Feb 2018 as soon as I got notofied that my BDO accound had been ceased from being debited. They told me that I must await their next advice; however, no update was received thereafter.
I even emailed them last Jan 30, 2022 for a follow up but I received no response.
Do I have an assurance that I can still claim my money from them?
Please assist me on this matter. Thank you in advance.
Ignacio 11:13 AM, Mar 21, 2022
March 21, 2022
Dear Ernz,
Thank you for your request dated Mar 21, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Claiming of Philippine Prudential Life Insurance Refund.
We received your request on Mar 21, 2022 and will respond on or before Apr 09, 2022 06:44:58 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTA5OTAxMDI4NTMxMQw, for request with ticket number #IC-099010285311.
Thank you.
Respectfully,
Edmar Ignacio
FOI Officer
Jacolo 01:04 PM, Mar 21, 2022
Sir Edmar,
Thank you very much for the quick response. I will wait for your next update. Godbless.
Respectfully yours,
Ernz
Espejon 01:45 PM, Mar 28, 2022
March 28, 2022
Dear Ernz Jacolo,
Greetings!
Thank you for your request dated Mar 21, 2022 06:44:58 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Claiming of Philippine Prudential Life Insurance Refund.
Response to Request
In relation to your request, may we inform you that concerning the status of the claims against the PPLIC, the Insurance Commission (IC)’s Conservatorship, Receivership and Liquidation Division has advised the following:
1. PPLIC is currently in the process of Liquidation with Atty. Iris Sylvia L. Bonifacio as the designated Liquidator. The public was already notified of the liquidation status of the company, through a Notice to the Public that was published in the Philippine Star newspaper on 02, 09 and 16 March 2018.
2. The public was also notified of the PPLIC's assets to be sold in a Notice of Sale published in the Philippine Star on 26 April 2020.
3. Moreover, a Directive was issued by the Insurance Commission on 10 December 2021, wherein the deadline or cut-off date for accepting the claims filed against PPLIC was officially set by the Commission. For complete details of the said IC-Directive kindly visit our website link at https://www.insurance.gov.ph/directive-on-flt-crl-2021-02-liquidation-ppic#.
4. The IC shall be posting another Notice when the settlement of claims will start. Meanwhile, the Liquidator is working on liquifying the corporate assets of the company.
5. For further updates and information, the claimant/policyholder may contact PPLIC through mobile numbers 0917-5777542 and 0966-7261999, as well as email address at philippineprudential@yahoo.com. The office address is 510 5/F AIC Burgundy Empire Tower, ADB Ave. cor. Garnet and Saphire Road, Ortigas Center, Pasig City.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at rr.mojica@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey
Thank you.
Respectfully,
Tranquilino Espejon
FOI Decision Maker
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