Insurance Commission

Ignacio 11:15 AM, Oct 09, 2023

October 9, 2023

Dear Ms. Alegria,

Thank you for your request dated Oct 06, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, regarding data of life insurance claims.

We received your request on Oct 06, 2023 and will respond on or before Oct 27, 2023 01:30:04 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTE2Mzg1MzcxMTQ3Ngw, for request with ticket number #IC-163853711476.

Thank you.

Respectfully,

Edmar Ignacio
FOI Officer

Vinzon 02:02 PM, Oct 11, 2023

October 11, 2023

Dear Ms. Alegria,

Greetings!

Thank you for your request dated Oct 06, 2023 01:30:04 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for data of life insurance claims. 

Response to Request

In relation to your request, please be informed of the following responses as advised by our Statistics and Research Division:

Question No. 1.  Data – Data for life insurance may be accessed through the published IC Key Statistical Data (https://www.insurance.gov.ph/summary-from-2017-2021-preliminary-figures/). In addition, you may also refer to the Quarterly Reports which contains the most recent data (2022 to 2023 as of 30 June) on Benefit Payments or claims: https://www.insurance.gov.ph/statistical-report/.
Kindly note that 2022 and 2023 data are not yet available. 

Question No. 2. Common Claims and Amount Paid – Particulars on Benefit Payments are on page 5 of the IC Key Statistical Data.

Pre-pandemic figures – These are also available in the Key Statistical Data

For further inquiries, you may contact our Statistics and Research Division at 8523 8461 local 122.

For your information and guidance.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at icrecords-foi@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey

Thank you.

Respectfully,

Atty. Albert Lawrence Vinzon
FOI Decision Maker