Requested from IC by B. TIU at 07:06 PM on
Oct 13, 2023.
Purpose: To inquire my mother's pension, if there is a chance that I can still claim her money.
Date of Coverage: 10/13/2023 - 10/13/2023
Tracking no: #IC-187326659729
TIU 07:06 PM, Oct 13, 2023
To whom it may concern:
This is to respectfully request to claim and inquire the Insurance Plan (Wealth Builder) of my late mother, Ma. Vilma Tiu under the Prudentialife Plans, Inc. under contract number 065330181. You can contact me through my email address: blessiemarietiu@gmail.com. Hoping for a fast, Thank you and God bless!
Ignacio 02:16 PM, Oct 16, 2023
October 16, 2023
Dear Ms. Tiu,
Thank you for your request dated Oct 13, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, regarding claim against Prudentialife Plans, Inc..
We received your request on Oct 13, 2023 and will respond on or before Nov 03, 2023 07:06:42 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foipmo08072019-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTE4NzMyNjY1OTcyOQw, for request with ticket number #IC-187326659729.
Thank you.
Respectfully,
Edmar Ignacio
FOI Officer
Vinzon 01:15 PM, Oct 23, 2023
October 23, 2023
Dear Ms. Tiu,
Greetings!
Thank you for your request dated Oct 13, 2023 07:06:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked regarding claim against Prudentialife Plans, Inc..
Response to Request
In relation to your request, please be advised that for purposes of efficiency, while we shall be informing the concerned Insurance Commission office about the said request, it is best to directly communicate your concerns to:
Atty. John A. Apatan
Division Manager
Conservatorship, Receivership and Liquidation Division
Tel. No. 85238461 loc. 103
Email: CRLDiv@insurance.gov.ph
For your information and guidance.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at icrecords-foi@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey
Thank you.
Respectfully,
Atty. Albert Lawrence Vinzon
FOI Decision Maker
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