Insurance Commission

Ignacio 10:56 AM, Nov 07, 2022

November 7, 2022

Dear Mr. Balberona,

Thank you for your request dated Nov 07, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, regarding  Philippine Prudential Life Insurance Corp claim.

We received your request on Nov 07, 2022 and will respond on or before Nov 28, 2022 08:35:01 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTEyMDE2NjYxMTM4Ngw, for request with ticket number #IC-120166611386.

Thank you.

Respectfully,

Edmar Ignacio
FOI Officer

Simon 01:12 PM, Nov 14, 2022

November 14, 2022

Dear Mr. Balberona,

Greetings!

Thank you for your request dated Nov 07, 2022 08:35:01 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Claim to Philippine Prudential Life Insurance Corp..

Response to Request

In relation to your request, please be informed of the following as advised by the Insurance Commission (IC)’s Conservatorship, Receivership and Liquidation Division: 

1. PPLIC is currently in the process of Liquidation with Atty. Iris Sylvia L. Bonifacio as the designated Liquidator. The public was already notified of the liquidation status of the company, through a Notice to the Public that was published in the Philippine Star newspaper on 02, 09 and 16 March 2018. 

2. Thereafter, the Insurance Commission (IC) also issued a Final Notice to the Public that was also published in Philippine Star on 15 June 2022, setting the final deadline for filing of claims against PPLIC until 29 September 2022.

3.  Note further that the public was notified of the PPLIC's assets to be sold in a Notice of Sale published in the Philippine Star on 26 April 2020. We shall be posting another Notice when the settlement of claims will start. Meanwhile, the Liquidator is working on liquefying the corporate assets of the company.

4. For further updates and information, the claimant/policyholder may contact PPLIC through mobile numbers 0917-5777542 and 0966-7261999, as well as email address at philippineprudential@yahoo.com. The office address is 510 5/F AIC Burgundy Empire Tower, ADB Ave. cor. Garnet and Saphire Road, Ortigas Center, Pasig City.

For your information and guidance.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at rr.mojica@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey

Thank you.

Respectfully,

Chantal Mae Simon
FOI Decision Maker