Requested from IC by A. Jao at 01:52 PM on
Apr 25, 2023.
Purpose: Claim of Educational Plan
Date of Coverage: 09/30/2018 - 04/23/2023
Tracking no: #IC-301135771172
Jao 01:52 PM, Apr 25, 2023
I’m ANGELINA D. JAO (EDUCATIONAL/MEMORIAL PLAN HOLDER) with Contract no. (Protected)
My plan has matured the last 30 September 2018 and I already sent all important papers like Certificate of Full Payment (Original) 2 valid ids (photocopy), and other requirements they request from me.
Made a lot of follow-ups and had submitted Availment Request Form still no respond from them. Contact their numbers still no answer. My last follow up was Nov. 8, 2022. Hoping this time they give me sure date when will I get my claim.
Respectfully Yours,
Angelina Dagoy Jao
Ignacio 09:59 AM, Apr 27, 2023
April 27, 2023
Dear Ms. Jao,
Thank you for your request dated Apr 25, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, regarding Loyola Educational Plan Claim.
We received your request on Apr 25, 2023 and will respond on or before May 16, 2023 01:52:59 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster01082018180000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTMwMTEzNTc3MTE3Mgw, for request with ticket number #IC-301135771172.
Thank you.
Respectfully,
Edmar Ignacio
FOI Officer
Jao 09:20 PM, Apr 27, 2023
Greetings, Sir Edmar Ignacio, thank you for responding my concerns really big help po to caught their attention because they’re not answering phone calls, emails that I made. I hope this time LPCI will take some action not just words or promises because the money they took is from hardwork, i know its cliche but this is the truth all the money is from my blood,sweat and tears. I am single mom. Hoping and Praying that this Plan will help me in the future but now it’s stressing me out. Thank You and Godbless
-Angelina Jao
Vinzon 10:02 AM, May 02, 2023
May 2, 2023
Dear Ms. Jao,
Greetings!
Thank you for your request dated Apr 25, 2023 01:52:59 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Loyola Educational Plan Claim.
Response to Request
In relation to your request, please be advised that for purposes of efficiency, while we shall be informing the concerned Insurance Commission office about the said request, it is best to directly communicate your concerns to:
Atty. John A. Apatan
Division Manager
Conservatorship, Receivership and Liquidation Division
Tel. No. 85238461 loc. 103
Email: CRLDiv@insurance.gov.ph
For your information and guidance.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at icrecords-foi@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey
Thank you.
Respectfully,
Atty. Albert Lawrence Vinzon
FOI Decision Maker
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