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    Date: 2023-09-10 13:47:25.313969

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    Date: 2023-09-11 15:25:55.033131

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    Date: 2023-09-14 08:24:39.129179

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Claim educational benefits Prudential life plan

Requested from IC by M. Agustin at 01:47 PM on Sep 10, 2023.
Purpose: Educational Benefits
Date of Coverage: 07/12/2004 - 07/12/2018
Tracking no: #IC-306003283364

Agustin 01:47 PM, Sep 10, 2023 

Mam/Sir:
Seeking for the help of how to claim the educational benefits of my daughter,
She studied in Notre Dame University of Cotabato City,3rd year college at this present.
Agency: Prudential life plans, Inc.
               (Educational Plan)
Plan holder: Marivic G. Agustin
Contract No: 034931912
Certificate of full payment: 2009-00932
I acknowledge and appreciate for the immediate response.

Respectfully your's
Marivic G. Agustin 

Thanks

Ng 03:25 PM, Sep 11, 2023 

September 11, 2023

Dear Ms. Agustin,

Thank you for your request dated Sep 10, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Claim educational benefits Prudential life plan.

We received your request on Sep 10, 2023 and will respond on or before Sep 29, 2023 01:47:25 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTMwNjAwMzI4MzM2NAw, for request with ticket number #IC-306003283364.

Thank you.

Respectfully,

Patrick Joseph Ng
FOI Officer

Vinzon 08:24 AM, Sep 14, 2023 

September 14, 2023

Dear Ms. Agustin,

Greetings!

Thank you for your request dated Sep 10, 2023 01:47:25 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Claim educational benefits Prudential life plan.

Response to Request

In relation to your request, please be advised that for purposes of efficiency,  while we shall be informing the concerned Insurance Commission office about the said request, it is best to directly communicate your concerns to:

Atty. John A. Apatan
Division Manager
Conservatorship, Receivership and Liquidation Division
Tel. No. 85238461 loc. 103
Email: CRLDiv@insurance.gov.ph

For your information and guidance.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at icrecords-foi@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey

Thank you.

Respectfully,

Atty. Albert Lawrence Vinzon
FOI Decision Maker

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