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    Date: 2021-12-10 16:44:30.485579

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    Date: 2021-12-15 11:59:39.047132

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    Date: 2021-12-22 13:11:31.853545

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Procedure of Filing A Complaint for Insurance Companies

Requested from IC by J. PASCUAL at 04:44 PM on Dec 10, 2021.
Purpose: The legal procedure of filing a complaint of non-satisfactory service of vehicle insurance provider.
Date of Coverage: 12/10/2021 - 12/10/2021
Tracking no: #IC-548433239265

PASCUAL 04:44 PM, Dec 10, 2021 

Hi i Would like to know the process 

Thnakyou!

Ignacio 11:59 AM, Dec 15, 2021 

December 15, 2021

Dear JAN ALVIN BERNARDO PASCUAL,

Thank you for your request dated Dec 10, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Procedure of Filing A Complaint for Insurance Companies.

We received your request on Dec 10, 2021 and will respond on or before Dec 31, 2021 04:44:30 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTU0ODQzMzIzOTI2NQw, for request with ticket number #IC-548433239265.

Thank you.

Respectfully,

Edmar Ignacio
FOI Officer

PASCUAL 02:10 PM, Dec 15, 2021 

Ok thanks,

Espejon 01:11 PM, Dec 22, 2021 

December 22, 2021

Dear JAN ALVIN BERNARDO PASCUAL PASCUAL,

Greetings!

Thank you for your request dated Dec 10, 2021 04:44:30 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Procedure of Filing A Complaint for Insurance Companies.

Response to Request

In relation to your request, please find attached for your information and guidance.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at rr.mojica@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Tranquilino Espejon
FOI Decision Maker

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