Insurance Commission

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    Date: 2021-11-18 15:19:26.114000

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    Date: 2021-11-19 09:44:38.053960

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Procedure of Filing A Complaint for Insurance Companies

Requested from IC by M. Bajaro at 03:19 PM on Nov 18, 2021.
Purpose: The legal procedure of filing a complaint of non-satisfactory service of vehicle insurance provider
Date of Coverage: 01/01/2021 - 11/16/2021
Tracking no: #IC-568706146855

Bajaro 03:19 PM, Nov 18, 2021 

Dear Madam/Sir,

May I request for your guidance or procedure on how to file a complaint about red tape-ish processing of insurance claim from a vehicle insurance provider Third Party Liability Insurance (TPL) from Land Transportation Office (LTO) - Lucena City, Quezon?

Thank you,

Very Truly Yours,
M. Bajaro

Ignacio 09:44 AM, Nov 19, 2021 

November 19, 2021

Dear Marko Lyxen Bajaro,

I refer to my letter of Nov 18, 2021 03:19:26 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Procedure of Filing A Complaint for Insurance Companies.

In order for us to work on your request, we need more information from you. In particular, please fill up all mandatory fields pertaining to your contact information and  kindly attached a valid identification as part of the requirement and verification purposes. You may use the reply function on the eFOI portal at https://zcwdv320190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTU2ODcwNjE0Njg1NQw, for request with ticket number #IC-568706146855, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Feb 11, 2022 01:44:23 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

Edmar Ignacio
FOI Officer

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