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    Date: 2021-09-21 11:23:27.602054

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    Date: 2021-09-30 15:02:02.271215

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    Date: 2021-10-13 01:14:31.274672

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philippine prudential life insurance claim

Requested from IC by J. Camalig at 11:23 AM on Sep 21, 2021.
Purpose: follow up for claim
Date of Coverage: 01/01/2016 - 09/21/2021
Tracking no: #IC-675185986734

Camalig 11:23 AM, Sep 21, 2021 

Hi I would like to request for the following:

1. update for Philippine Prudential life Insurance  

2. tentative schedule for money claim

Cuenta 03:02 PM, Sep 30, 2021 

September 30, 2021

Dear Jeroma,

Thank you for your request dated Sep 21, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for philippine prudential life insurance claim.

We received your request on Sep 21, 2021 and will respond on or before Oct 12, 2021 11:23:27 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTY3NTE4NTk4NjczNAw, for request with ticket number #IC-675185986734.

Thank you.

Respectfully,

John Philip Cuenta
FOI Officer

Espejon 01:14 AM, Oct 13, 2021 

October 13, 2021

Dear Jeroma Camalig,

Greetings!

Thank you for your request dated Sep 21, 2021 11:23:27 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for philippine prudential life insurance claim.

Response to Request

For purposes of efficiency, it is best to directly communicate your concerns as follows:

*Assistance to claimants for filing claims against companies under conservatorship, receivership and liquidation
 -Atty. John A. Apatan
  Division Manager
  Conservatorship, Receivership and Liquidation Division
  Tel. No. 85238461 loc. 103
  Email: ja.apatan@insurance.gov.ph<mailto:ja.apatan@insurance.gov.ph>

*Informal complaints against insurance companies/regulated entities in full operation   including those complains subject to alternative dispute resolution (mediation/conciliation proceedings)
   -Ms. Ma. Lourdes L. Ramos
    Officer-In-Charge
     Public Assistance and Mediation Division
     Trunkline: 85238461 local 127/103
     Direct: 84041758
     email: mll.ramos@insurance.gov.ph<mailto:mll.ramos@insurance.gov.ph> or publicassistance@insurance.gov.ph<mailto:publicassistance@insurance.gov.ph>

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to icrecords-foi@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Tranquilino Espejon
FOI Receiving Officer

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