Insurance Commission

Ignacio 02:16 PM, Apr 18, 2022

April 18, 2022

Dear Erleen Joy,

Thank you for your request dated Apr 18, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request result of exam of Erleen Joy Castaneda.

We received your request on Apr 18, 2022 and will respond on or before May 09, 2022 09:45:31 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTYwODQ4OTI3MjY1NQw, for request with ticket number #IC-608489272655.

Thank you.

Respectfully,

Edmar Ignacio
FOI Officer

Espejon 09:13 AM, Apr 27, 2022

April 27, 2022

Dear Erleen Joy Castaneda,

Greetings!

Thank you for your request dated Apr 18, 2022 09:45:31 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request result of exam.

Response to Request

In relation to your request, please be advised that results of agent's qualifying examination are released to the sponsoring insurance company.

Should you wish to request for a certification on your examination result,  you may visit the Licensing Division at the IC Head Office located at 1071 United Nations Avenue, Ermita, Manila. In order to process the said request, you are required to: 1) Set an appointment with the Insurance Commission-Head Office through the  IC Appointment Reservation System which can be accessed through https://web.insurance.gov.ph/icare/login ; 2) submit a request letter indicating the date, place, and the type of examination taken, and 3) pay a certification fee in the amount of Five Hundred Pesos (Php500.00) at the Cashier Section.

Please note that this Commission can only issue a Certification for examination administered by this Commission.

For further inquiries, you may contact our Licensing Division at 8523 8461 local 111.

For your information and guidance.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at rr.mojica@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey

Thank you.

Respectfully,

Tranquilino Espejon
FOI Decision Maker