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    Date: 2022-07-25 17:15:08.098268

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    Date: 2022-07-26 12:57:23.581125

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    Date: 2022-07-27 09:40:52.424938

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Prudentiallife Education Plan

Requested from IC by S. Espinosa at 05:15 PM on Jul 25, 2022.
Purpose: Refund of Education Plan
Date of Coverage: 02/03/2004 - 02/03/2014
Tracking no: #IC-624099167748

Espinosa 05:15 PM, Jul 25, 2022 

Good day! I would like to know if the refund for Prudentiallife Educational Plan is still claimable, as I have seen that the Insurance Commission released a list of unclaimed educational plan refunds. I am inquiring in behalf of the owner of the policies (2). If it is still claimable, I would like to know the process on how to claim it. Thank you and hoping to hear from you soon.

Ignacio 12:57 PM, Jul 26, 2022 

July 26, 2022

Dear Sean Kyle,

Thank you for your request dated Jul 25, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Prudentiallife Education Plan.

We received your request on Jul 25, 2022 and will respond on or before Aug 15, 2022 05:15:08 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTYyNDA5OTE2Nzc0OAw, for request with ticket number #IC-624099167748.

Thank you.

Respectfully,

Edmar Ignacio
FOI Officer

Espejon 09:40 AM, Jul 27, 2022 

July 27, 2022

Dear Sean Kyle Espinosa,

Greetings!

Thank you for your request dated Jul 25, 2022 05:15:08 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Prudentiallife Education Plan.

Response to Request

In relation to your request, please be advised that for purposes of efficiency,  while we shall be informing the concerned Insurance Commission office about the said request, it is best to directly communicate your concerns to:

Atty. John A. Apatan
Division Manager
Conservatorship, Receivership and Liquidation Division
Tel. No. 85238461 loc. 103
Email: ja.apatan@insurance.gov.ph

For your information and guidance.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at rr.mojica@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey

Thank you.

Respectfully,

Tranquilino Espejon
FOI Decision Maker

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