Insurance Commission

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  • REQUEST SUBMITTED

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    Date: 2023-08-19 11:15:45.242704

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    Date: 2023-08-23 15:44:36.371110

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    Date: 2023-08-24 13:42:07.314250

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Claiming of the Philippine Prudential Life Insurance Refund.

Requested from IC by F. Dela Cruz at 11:15 AM on Aug 19, 2023.
Purpose: Retirement Claim
Date of Coverage: 09/04/2009 - 08/18/2023
Tracking no: #IC-994664842998

Dela Cruz 11:15 AM, Aug 19, 2023 

Hello, I would like to ask for the Liquidation Status of Philippine Prudential Life Insurance.

As a policy holder can I claim or make a refund?

I hope you can help me with this request.

Thank you in advance.

Ng 03:44 PM, Aug 23, 2023 

August 23, 2023

Dear Mr. Dela Cruz,

Thank you for your request dated Aug 19, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Claiming of the Philippine Prudential Life Insurance Refund..

We received your request on Aug 19, 2023 and will respond on or before Sep 08, 2023 11:15:45 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD0lDLTk5NDY2NDg0Mjk5OAw, for request with ticket number #IC-994664842998.

Thank you.

Respectfully,

Patrick Joseph Ng
FOI Officer

Vinzon 01:42 PM, Aug 24, 2023 

August 24, 2023

Dear Mr. Dela Cruz,

Greetings!

Thank you for your request dated Aug 19, 2023 11:15:45 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Claiming of the Philippine Prudential Life Insurance Refund..

Response to Request

In relation to your request, please be advised that for purposes of efficiency,  while we shall be informing the concerned Insurance Commission office about the said request, it is best to directly communicate your concerns to:

Atty. John A. Apatan
Division Manager
Conservatorship, Receivership and Liquidation Division
Tel. No. 85238461 loc. 103
Email: CRLDiv@insurance.gov.ph

For your information and guidance.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by email at icrecords-foi@insurance.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

The quality of services you deserve matter to us. To help the Insurance Commission monitor the progress in improving its services, we appreciate accomplishing the Customer Satisfaction Surveys (CSS) through the following link: https://bit.ly/ICCustomerSatisfactionSurvey

Thank you.

Respectfully,

Atty. Albert Lawrence Vinzon
FOI Decision Maker

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