PhilHealth

Macatangay Jr. 03:44 PM, Oct 05, 2023

October 5, 2023

Dear Kyneshi Dionne,

Thank you for your request dated Oct 03, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Data on Philhealth members per REGION from earliest to most recent year.

We received your request on Oct 03, 2023 and will respond on or before Oct 24, 2023 09:45:00 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTM4MjUzMzM2MjY2Mgw, for request with ticket number #PH-382533362662.

Thank you.

Respectfully,

Zenaida Marron
FOI Officer

Ferwelo 10:51 AM, Oct 10, 2023

October 10, 2023

Dear Kyneshi Dionne,

This is to inform you that the processing of your requested data shall be put on hold due to access to PhilHealth data has been restricted following the recent "information security incident" that happened on September 22, 2023. We shall be providing you with the needed data once the assessment has been completed and normal operations has resumed. We appreciate your patience and understanding.

Thank you.

Respectfully,

Patrick Collen Ferwelo
FOI Officer

Ferwelo 10:59 AM, Nov 07, 2023

November 7, 2023

Dear Kyneshi Dionne,

I refer to my letter of Oct 03, 2023 09:45:00 AM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Data on Philhealth members per REGION from earliest to most recent year.

In order for us to work further on your request, we need more information from you regarding your query. <Kindly specify your request>. In particular, it would be helpful to know <specific parameters needed (e.g. years, etc.>. You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTM4MjUzMzM2MjY2Mgw, for request with ticket number #PH-382533362662, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Jan 30, 2024 02:57:55 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

Patrick Collen Ferwelo
FOI Officer

Ferwelo 11:00 AM, Jan 06, 2024

Jan 06, 2024

Dear Kyneshi Dionne,

I refer to my letter of Nov 07, 2023 about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Data on Philhealth members per REGION from earliest to most recent year. In particular, I had requested specific information for you to clarify upon in order for us to proceed with the request.

As we have not received a reply within the 60-day working period since the letter requesting for clarification was sent out, we regret to inform you that this request will be closed as of Jan 30, 2024.

You may wish to submit a new request describing the specific information you are looking for, and we will be able to consider it under the guidelines as stated in Executive Order No. 2.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to or visiting our central office. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Patrick Collen
FOI Officer