PhilHealth

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  • REQUEST SUBMITTED

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    Date: 2023-10-11 14:10:11.253998

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    Date: 2023-10-11 15:12:12.025663

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    Date: 2023-11-07 11:36:22.124135

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benefits and administration section of philhealth ncr central and south branches

Requested from PH by J. dela Torre at 02:10 PM on Oct 11, 2023.
Purpose: coordinate and clarify concerns related to billing and payment of philhealth claims
Date of Coverage: 10/11/2023 - 10/11/2023
Tracking no: #PH-499701083011

dela Torre 02:10 PM, Oct 11, 2023 

Good morning,

Kindly requesting for names of personnel in the Benefits and Claims Sections of PhilHealth NCR South and Central offices for the purpose of properly addressing our company's concerns related to billing and payment.

Macatangay Jr. 03:12 PM, Oct 11, 2023 

October 11, 2023

Dear Joy,

Thank you for your request dated Oct 11, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for benefits and administration section of philhealth ncr central and south branches.

We received your request on Oct 11, 2023 and will respond on or before Nov 01, 2023 02:10:11 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTQ5OTcwMTA4MzAxMQw, for request with ticket number #PH-499701083011.

Thank you.

Respectfully,

Zenaida Marron
FOI Officer

Ferwelo 11:36 AM, Nov 07, 2023 

November 7, 2023

Dear Joy,

Greetings!

Thank you for your request dated Oct 11, 2023 02:10:11 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for benefits and administration section of philhealth ncr central and south branches.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information from <https://www.philhealth.gov.ph/about_us/transparency/FOI_People'sManual.pdf>.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Emmanuel R. Ledesma, Jr. - President and Chief Executive Officer (PCEO), nrsantiago@philhealth.gov.ph, or privacy.dpo@philhealth.gov.ph>. 

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Please be guided that the purpose of the information/data being requested should be solely used for the intent stated in your request.

Help us also improve our services by answering a quick survey at https://tinyurl.com/FOI-Request-Feedback.

Thank you.

Respectfully,
Patrick Collen Ferwelo
FOI Officer

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