PhilHealth

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-11-10 15:13:00.262424

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-11-13 15:06:46.722751

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    Date: 2023-11-13 15:10:04.329862

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Lost Philhealth ID

Requested from PH by J. Estrada at 03:13 PM on Nov 10, 2023.
Purpose: Personal Identification
Date of Coverage: 10/24/2023 - 11/08/2023
Tracking no: #PH-675770867703

Estrada 03:13 PM, Nov 10, 2023

Hello, 

My name is Julius Carlo Isorena Estrada and I lost my Philhealth Card at Ortigas Center after my shift from work.

May I know how I can obtain a new replacement card, please? Also, how long will the process be? Thanks! 

I can be reached at carlocross@gmail.com and my only working number is 09455835756. 
. 

Thanks!

Macatangay Jr. 03:06 PM, Nov 13, 2023

November 13, 2023

Dear Julius Carlo,

Thank you for your request dated Nov 10, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Lost Philhealth ID.

We received your request on Nov 10, 2023 and will respond on or before Dec 01, 2023 03:13:00 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTY3NTc3MDg2NzcwMww, for request with ticket number #PH-675770867703.

Thank you.

Respectfully,

Zenaida Marron
FOI Officer

Ferwelo 03:10 PM, Nov 13, 2023

November 13, 2023

Dear Julius Carlo,

Greetings!

Thank you for your request dated Nov 10, 2023 03:13:00 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Lost Philhealth ID.

Response to Request

To get a new PhilHealth ID, the requester may submit the accomplished PMRF with the attached (1) valid ID at the nearest PhilHealth Office.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Emmanuel R. Ledesma, Jr. - President and Chief Executive Officer (PCEO), nrsantiago@philhealth.gov.ph, or privacy.dpo@philhealth.gov.ph>. 

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Please be guided that the purpose of the information/data being requested should be solely used for the intent stated in your request.

Help us also improve our services by answering a quick survey at https://tinyurl.com/FOI-Request-Feedback.

Thank you.

Respectfully,

Patrick Collen Ferwelo
FOI Receiving Officer

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