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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2024-01-30 08:00:27.051982

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2024-01-30 10:08:02.623406

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2024-01-30 10:59:35.655509

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MDR

Requested from PH by D. Arnel at 08:00 AM on Jan 30, 2024.
Purpose: To create an online account in Philhealth
Date of Coverage: 09/01/2023 - 12/31/2023
Tracking no: #PH-695104864132

Arnel 08:00 AM, Jan 30, 2024 

Hi, 

I created an account in Philhealth but I'm not getting any activation email.

Macatangay Jr. 10:08 AM, Jan 30, 2024 

January 30, 2024

Dear De Jesus,

Thank you for your request dated Jan 30, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for MDR.

We received your request on Jan 30, 2024 and will respond on or before Feb 20, 2024 08:00:27 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTY5NTEwNDg2NDEzMgw, for request with ticket number #PH-695104864132.

Thank you.

Respectfully,

Zenaida Marron
FOI Officer

Ferwelo 10:59 AM, Jan 30, 2024 

January 30, 2024

Dear Arnel,

Greetings!

Thank you for your request dated Jan 30, 2024 08:00:27 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for MDR.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information from <https://memberinquiry.philhealth.gov.ph/member/>.
If a member did not receive any confirmation from the registered email, kindly check the SPAM or refresh your email.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Emmanuel R. Ledesma, Jr. - President and Chief Executive Officer (PCEO), nrsantiago@philhealth.gov.ph, or privacy.dpo@philhealth.gov.ph>. 

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Please be guided that the purpose of the information/data being requested should be solely used for the intent stated in your request.

Help us also improve our services by answering a quick survey at https://tinyurl.com/FOI-Request-Feedback.the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Patrick Collen Ferwelo
FOI Officer

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