PhilHealth

Macatangay Jr. 03:39 PM, Oct 05, 2023

October 5, 2023

Dear Terrence,

Thank you for your request dated Sep 28, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for PhilHealth verification.

We received your request on Sep 28, 2023 and will respond on or before Oct 19, 2023 11:29:37 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTgwMDQzMTUyODc2MQw, for request with ticket number #PH-800431528761.

Thank you.

Respectfully,

Zenaida Marron
FOI Officer

Ferwelo 10:50 AM, Oct 10, 2023

October 10, 2023

Dear Terrence Salazar,

This is to inform you that the processing of your requested data shall be put on hold due to access to PhilHealth data has been restricted following the recent "information security incident" that happened on September 22, 2023. We shall be providing you with the needed data once the assessment has been completed and normal operations has resumed. We appreciate your patience and understanding.

Thank you.

Respectfully,

Patrick Collen Ferwelo
FOI Officer

Ferwelo 10:21 AM, Nov 07, 2023

November 7, 2023

Dear Terrence,

Greetings!

Thank you for your request dated Sep 28, 2023, 11:29:37 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for PhilHealth verification.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information from <https://memberinquiry.philhealth.gov.ph/member/>.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Emmanuel R. Ledesma, Jr. - President and Chief Executive Officer (PCEO), nrsantiago@philhealth.gov.ph, or privacy.dpo@philhealth.gov.ph>. 

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Please be guided that the purpose of the information/data being requested should be solely used for the intent stated in your request.

Help us also improve our services by answering a quick survey at https://tinyurl.com/FOI-Request-Feedback.

Thank you.

Respectfully,
Patrick Collen Ferwelo
FOI Officer