Requested from PH by M. Gonzales at 10:01 PM on
Oct 25, 2023.
Purpose: Philhealth reimbursement claim
Date of Coverage: 12/06/2019 - 03/14/2020
Tracking no: #PH-991765232010
Gonzales 10:01 PM, Oct 25, 2023
Hi! I would like to ask kung pano po ba mag susubmit ng mga requirements sa Philhealth para maka kuha ng refund sa medicine at hospital bills. Na admit sa PCMC ung anak ko ng straight 3 months, policy n hospital na every other day need mo isettle ung bill para hindi matambakan at lumaki ang babayran upon discharge. halos lahat ng gamot ang iba pang ginamit sa hospital ay nabayaran na namen bago pa man madischarge yung anak ko. Possible ba na maka kuha kami ng refund? if yes, ano po ang mga kailangan kong gawin at ihanda para makapag file ng reimbursement claim. Salamat
Macatangay Jr. 02:47 PM, Oct 31, 2023
October 31, 2023
Dear Michelle,
Thank you for your request dated Oct 25, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Philhealth reimbursement Inquiry.
We received your request on Oct 25, 2023 and will respond on or before Nov 15, 2023 10:01:22 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://dfpc20190114v5-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTk5MTc2NTIzMjAxMAw, for request with ticket number #PH-991765232010.
Thank you.
Respectfully,
Zenaida Marron
FOI Officer
Ferwelo 01:44 PM, Nov 16, 2023
November 16, 2023
Dear Michelle,
I refer to my letter of Oct 25, 2023 10:01:22 PM; about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Philhealth reimbursement Inquiry.
Our response to your request is due on Nov 15, 2023 10:01:22 PM. Unfortunately, it is taking longer than expected to deal with your request because <volume of requests received of this office>.
I apologize for this delay but have applied for an extension so we could work further on your request. We hope to be able to send you a response on or before Dec 13, 2023 10:01:22 PM.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTk5MTc2NTIzMjAxMAw, for request with ticket number #PH-991765232010.
Thank you.
Respectfully,
Patrick Collen Ferwelo
FOI Officer
Ferwelo 10:41 AM, Jan 09, 2024
January 9, 2024
Dear Michelle,
Greetings!
Thank you for your request dated Oct 25, 2023 10:01:22 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your request
You asked for Philhealth reimbursement Inquiry.
Response to your request
We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information from <https://www.philhealth.gov.ph/benefits/>.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <Emmanuel R. Ledesma, Jr. - President and Chief Executive Officer (PCEO), nrsantiago@philhealth.gov.ph, or privacy.dpo@philhealth.gov.ph>.
Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Please be guided that the purpose of the information/data being requested should be solely used for the intent stated in your request.
Help us also improve our services by answering a quick survey at https://tinyurl.com/FOI-Request-Feedback.
Thank you.
Respectfully,
Patrick Collen Ferwelo
FOI Officer
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