National Bureau of Investigation

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    Date: 2023-06-28 21:20:52.087316

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    Date: 2023-07-11 15:07:12.267187

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NBI Clearance

Requested from NBI by J. Quezon at 09:20 PM on Jun 28, 2023.
Purpose: NBI Clearance Renewal
Date of Coverage: 06/26/2023 - 06/28/2023
Tracking no: #NBI-400934189218

Quezon 09:20 PM, Jun 28, 2023 

Hi good evening. I would like to request a refund that I paid  in 7 Eleven for our NBI Clearance since there is no update or appointment given via NBI online renewal. I waited for 2 days but no update or response.

Account Number: MP9IUJPZDO
Reference Number: 2317-7392-3355
Amount: 175 Php

Account Number: MP17SYQNKZ
Reference Number: 2317-7393-1069
Amount: 175 Php


Hoping for your kind consideration. Thank you.


July 11, 2023

Dear Jamaila Mae,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/

You may also send an email to nbiclearance@nbi.gov.ph.

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you. 


Respectfully,
FOI Receiving Officer

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