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    Date: 2023-08-25 16:09:07.182560

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    Date: 2023-08-29 11:39:55.398694

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REFUND FOR NBI CLEARANCE

Requested from NBI by m. acerdin at 04:09 PM on Aug 25, 2023.
Purpose: changing branch
Date of Coverage: 08/25/2023 - 08/25/2023
Tracking no: #NBI-402456320252

acerdin 04:09 PM, Aug 25, 2023

Hi! I would like to request for refund of my NBI Clearance payment I made yesterday August 24, 2023 01:45:16 PM with Ref. No. 5402 4451 1 using GCASH Payment worth of ₱160.00 due to wrong application of my NBI clearance. 

I’m hoping for immediate action regarding this matter. Thank you!

August 29, 2023

Dear mariah raina carolina,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/

You may also send an email to nbiclearance@nbi.gov.ph.

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you. 


Respectfully,
FOI Receiving Officer

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