National Bureau of Investigation

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    Date: 2021-10-30 08:45:26.677936

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    Date: 2021-11-03 10:36:39.781065

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Fraud and bank scam report

Requested from NBI by A. Buenaventura at 08:45 AM on Oct 30, 2021.
Purpose: To be able to track scammers and be punishable due to their actions
Date of Coverage: 10/29/2021 - 10/29/2021
Tracking no: #NBI-405224376664

Buenaventura 08:45 AM, Oct 30, 2021 

I would like to report a cyber crime relating to banking details and fraud. October 29, 2021 at around 2:30pm, a number +9977588392 called for more than 1 hour getting primary and supplementary credit card details and was told that will be receiving rewards due to expiring credit card soon and it was needed to be redeemed. The caller was allegedly named "Jeffrey Soriano" who even gave his alleged bank employee number of 1229006BCD. Used the credit card for transactions in Grab, Lazada and Harrods London GBR. Some transactions went through and some did not.

Buenaventura 08:49 AM, Oct 30, 2021 

Would also like to be refunded with payments that went through the card

Suarez 10:36 AM, Nov 03, 2021 

Dear Avie Lynne Buenaventura,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

In order to properly address your concerns, may we request that you submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. Kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City or to NBI Regional or District Office nearest you and bring the aforesaid documents.  

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,

Nicanor Suarez
FOI Receiving Officer

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