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    Date: 2022-01-23 02:04:06.112629

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    Date: 2022-01-25 09:47:26.991952

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Online scam and possible identity theft

Requested from NBI by M. Pascual at 02:04 AM on Jan 23, 2022.
Purpose: For refund and scammer tracking
Date of Coverage: 01/18/2022 - 01/22/2022
Tracking no: #NBI-430157243194

Pascual 02:04 AM, Jan 23, 2022 

I would like to report a case of online scamming committed by Apple Store Manila with their Instagram Handle name apple_store.ph. The incident happened when we were looking for an apple product last January 18 2022. Furthermore, as we submitted the necessary documentary requirements (passport and driver’s license) through their Instagram Account as well, the said online store told us to pay the downpayment in the amount of P10,000. After payment, they blocked us and we never heard of them again. My worry is that they might use my id’s to participate in other scams.

Suarez 09:47 AM, Jan 25, 2022 

January 25, 2022

Dear Mary Angeli Pascual,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City  or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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