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    Date: 2022-02-04 10:41:43.072077

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    Date: 2022-02-04 15:28:31.713159

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Loan Application Harassment

Requested from NBI by C. Kawas at 10:41 AM on Feb 04, 2022.
Purpose: To complaint for those abusive online loans such as; cashwill etc.
Date of Coverage: 01/29/2022 - 02/04/2022
Tracking no: #NBI-484571383781

Kawas 10:41 AM, Feb 04, 2022 

Good day!

My complaint it is regarding about the Online loan application,named Cash will assuming that i owe them a money, when i never receive any amount from them. 

I have received some harassment from one of their agents from Cashwill. Stating that i am  a scam fraud or Panloloko to their company.

I have send it to them all the evidence screenshot including my transaction history that they resquested to verify that there is no amount credited to my account, but yet still they continiously harassing me calling my phone contact number. Sending me a message including my pictures.

Suarez 03:28 PM, Feb 04, 2022 

February 4, 2022

Dear Clarissa Kawas,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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