National Bureau of Investigation

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    Date: 2023-04-03 20:18:26.809568

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    Date: 2023-04-17 15:45:32.415479

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Scammers and Fraud

Requested from NBI by M. Galanida at 08:18 PM on Apr 03, 2023.
Purpose: To Block and Deactivate my sim card to avoid scammers from using my personal information.
Date of Coverage: 04/03/2023 - 04/03/2023
Tracking no: #NBI-487925615715

Galanida 08:18 PM, Apr 03, 2023 

Hi I would like to deactivate and block my sim card with a number of 09859450415. Co'z I received a call from an unknown user from California with a number of 760-978-6801. And was giving a verification code for WhatsApp which I didn't even make one. I think they are working on stealing my personal information from my sim card and use it for scamming and fraudulent act.

Galanida 10:18 PM, Apr 03, 2023 

I take back what I request on blocking and deactivating my sim. Since I still have to use this sim for important message purposes. I Just want to request look out for my personal information in this number in order not to be used for scammers and fraud. Please let me know if someone will use my personal information and use it for some transactions. Thank you :)


April 17, 2023

Dear Mary Jean,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that this Office does not have the capability to block or deactivate sim cards. You may, however, contact the National Telecommunications Commission (NTC) as regards this matter. 

Meanwhile, if you want to file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you very much. 


Respectfully,
FOI Receiving Officer

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