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  • REQUEST SUBMITTED

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    Date: 2023-05-30 07:33:22.535043

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    Date: 2023-06-05 15:34:36.996270

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REFUND MY PAYMENT FOR NBI CLEARANCE

Requested from NBI by M. CALANNO at 07:33 AM on May 30, 2023.
Purpose: NBI PAYMENT REFUND
Date of Coverage: 05/01/2023 - 05/30/2023
Tracking no: #NBI-507434887101

CALANNO 07:33 AM, May 30, 2023 

Hi, i would like to request for a refund in regards with the payment of my NBI CLEARANCE 
I processed the payment last May 27, 2023 and still getting an error checking the payment status online.
Please consider my request I really need my NBI NOW, for employment purposes.Thank youu


June 5, 2023

Dear MABELYN,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/

You may also send an email to nbiclearance@nbi.gov.ph.

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you. 


Respectfully,
FOI Receiving Officer

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