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    Date: 2023-04-20 16:28:11.287040

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    Date: 2023-04-25 15:42:01.417863

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Digido Lending

Requested from NBI by A. Sobreno at 04:28 PM on Apr 20, 2023.
Purpose: Close the Lending Company and Clear our Names.
Date of Coverage: 03/01/2023 - 04/20/2023
Tracking no: #NBI-518995990334

Sobreno 04:28 PM, Apr 20, 2023 

Digido Online Lending App:
We loaned 15k pesos and we got 13k+ because of processing fees. The original agreement amount was 23k+ pesos and we already paid 8k by 3s which total of 24k. And now theyre asking us to pay another 31k+ to fulfill the agreement. And they are sending us harrassing messages and calling us multiple times.
We just need help to close this lending app or at least help us to clean our names.
God Bless.


April 25, 2023

Dear Antonino,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

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Thank you very much. 


Respectfully,
FOI Receiving Officer

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