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    Date: 2023-08-18 00:16:13.568880

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    Date: 2023-08-18 11:02:18.105464

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The first time job seeker's wrong payment

Requested from NBI by G. Grafil at 12:16 AM on Aug 18, 2023.
Purpose: Refund
Date of Coverage: 08/15/2023 - 08/15/2023
Tracking no: #NBI-531397671763

Grafil 12:16 AM, Aug 18, 2023 

Hi! I would like to refund my payment for NBI Clearance.

I made an appointment to online via website of the NBI then I have paid 130 for nbi clearance and additional 30 for system fee. I am a first time job seeker I found out that there is no payment when a first time job seeker but I had already paid via gcash when I found out

Therefore, I would like to refund my payment, here are the details:

Ref: MP4DLCRF6C
Gcash Ref: 728282295
Gcash Acc: 09514925816
Transaction Date: August 15, 2023 (1:04 PM)


August 18, 2023

Dear Gerlyn Mae,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/

You may also send an email to nbiclearance@nbi.gov.ph.

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you. 


Respectfully,
FOI Receiving Officer

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