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    Date: 2022-02-03 12:37:13.623949

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    Date: 2022-02-03 15:42:59.389618

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Madaloan - (Shark loan) charging too much to their clients

Requested from NBI by E. Gabaldon at 12:37 PM on Feb 03, 2022.
Purpose: To investigate this Madaloan company if they are following the rules and regulations of lending
Date of Coverage: 01/01/2022 - 01/31/2022
Tracking no: #NBI-569633407772

Gabaldon 12:37 PM, Feb 03, 2022 

Madaloan is an online lending app, I applied for 4000 but I only received 2,600 and they want me to pay 4224, I asked them if they could lower the charge since I only received 2,600 from my 4000 loan amount and loan term is only for 10 days. Instead of granting my request they called me earlier today and raised voice at me insisting to pay the amount or else they will submit complaint to the barangay. So I just paid my 294 balance. Now the thing is they want me to pay 300 for penalty because I paid the 294 balance 3days after due date, this company is indeed a loansharks please investigate the

Suarez 03:42 PM, Feb 03, 2022 

February 3, 2022

Dear Eloisa Gabaldon,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

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02-8524-02-37

https://nbi.gov.ph/contact-us/

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Thank you. 


Respectfully,
FOI Receiving Officer

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