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    Date: 2022-01-20 22:01:20.844287

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    Date: 2022-01-21 15:33:48.822834

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Binogus po ako ng nag book sakin siya pa may gana mag reklamo

Requested from NBI by D. Shen at 10:01 PM on Jan 20, 2022.
Purpose: Kasuhan siya ng estafa sa panloloko niya saamin
Date of Coverage: 11/12/2021 - 01/14/2022
Tracking no: #NBI-575574173916

Shen 10:01 PM, Jan 20, 2022 

Hi GoodDay ma’am sir to your good office 
First of all i will complain Ms Geraldine Santos Passport Number na EC0066909

Nagpareserve sila sa aming homestay villa noong november 18 2021 gamit ang LYKA GEMS Payment para sa January 22,2022 at nakiusap siya na end of december siya ay magbabayad ng kabuuang bayad ngunit dumating ang katapusan ng december siya ay hindi na nagparamdam ni hi ni ho hangang netong january 14 lang siya nag bigay ng message saamin na hindi na daw niya itutuloy ang kanyan reservation at irefund kona daw ang kanyang LYKA GEMS

Shen 10:11 PM, Jan 20, 2022 

Siya po ay gusto kong kasuhan ng estafa dahil siya ay nanloloko o tinatawag ngayun na fake booking o bogus buyer 

End of december ang aming usapan na siya ay magbabayad dumating ang katapusan ng december hindi siya nag bayad ng lyka gems ni walang hi ni ho siyang ginawa saamin at ng ayaw niya na pinalipas niya muna ang ilan buwan bago niya cancelahin ang booking reservation niya at gusto niya irefund ang inereserve niya na lyka gems kahit hindi siya fully paid napaka laking perwisyo saamin dahil yung date na gusto nila ay napakatagal ng maraming  gusto mag book at kami ay may pinapasahurang mga tao at nag babayad ng mga utility bills

Suarez 03:33 PM, Jan 21, 2022 

January 21, 2022

Dear Diamond Shen,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City  or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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