National Bureau of Investigation

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    Date: 2022-02-16 12:53:03.760616

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    Date: 2022-02-17 09:58:29.054434

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Online Lending App Harrassment, text blasting & illegal accessing of my phone contacts

Requested from NBI by K. Bernabe at 12:53 PM on Feb 16, 2022.
Purpose: TO STOP OLA HARRASSMENT & INHUMANE ACTS & BEHAVIOR. GIVE THEM LAWFUL PUNISHMENT
Date of Coverage: 02/13/2022 - 02/15/2022
Tracking no: #NBI-582967514827

Bernabe 12:53 PM, Feb 16, 2022

Hi Good afternoon ako po si Kaye Ann Bernabe gusto ko lang po ireklamo yung inutangan ko sa online lending app na EASTCASH humiram po ako sa kanila ng 6,000 pero ang nakuha ko lang po is 3,300 pero ang kailangan kong ibalik sa kanila is 6,000 parin, bale ganito po kasi yung nangyare Feb. 13 , 2022 po tumawag po sila para ipaalala na Feb. 14, 2022 is due date ko at kailangan kong bayaran. nakiusap po ako sa kanila na kung pwedeng sa Feb. 18, 2022 ako makapagbayad dahil sa date po na yun darating ang pera ko pero pinipilit po nilang kailangan sa 14 makapagbayad na ako. Ang ginawa ko po gumawa ak

Suarez 09:58 AM, Feb 17, 2022

February 17, 2022

Dear Kaye Ann Bernabe,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City  or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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