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    Date: 2021-12-12 11:53:40.040666

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    Date: 2021-12-14 08:44:57.279221

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Harassment, threats , shaming and unauthorized access to my phone contacts of lending apps

Requested from NBI by R. Leander at 11:53 AM on Dec 12, 2021.
Purpose: To seek help and file complain against this lending apps,
Date of Coverage: 11/23/2021 - 12/12/2021
Tracking no: #NBI-638009915292

Leander 11:53 AM, Dec 12, 2021 

The lending app, taco, OPESO, pesopop, and PESOHERE is sending text blast to my contacts without my permission, it contains harassments, threats and shaming. I believe this is against the data privacy act and unfair debt collection and this may fall under anti cybercrime law, I'm hoping you can help me, I just gave birth and survived covid 19 , me and my family is very much affected. I also found out that some of these lending app is not sec registered.

Suarez 08:44 AM, Dec 14, 2021 

Dear Rachell Leander,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City  or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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