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  • REQUEST SUBMITTED

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    Date: 2023-11-20 09:55:49.736923

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    Date: 2023-11-21 15:07:05.603672

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Refund the payment of NBI Clearance

Requested from NBI by E. VALDEZ at 09:55 AM on Nov 20, 2023.
Purpose: To refund the payment of NBI Clearance
Date of Coverage: 11/14/2023 - 11/20/2023
Tracking no: #NBI-718497050285

VALDEZ 09:55 AM, Nov 20, 2023 

Good day Ma'am/Sir,

I would like to request refund payment of the NBI Clearance because of the wrong renewal schedule/date i realized that those NBI are not already expired, this the reference number and name's;

1. Abao, Delio - MP4NNVHIRA
2. Sumondanao, Richard - MP38BLNWHN
3. Sabillo, Israel - MP8TWMPBY7
4. Legones, Raymond - MP1RMWHTT7
5. Calumba, Joergen - MP27CPIANJ
6. Cagas, Aldrin - MP40CDUEQL
7. Batoon, Mark - MP3RYB7QAK
8. Balios, Danny - MP0SLSMK1M
9. Paz, Rogelio - MP5BY3K63E

I hope will you help me to get this refund request.

Thank you and God Bless,

Eunice Valdez
09678597345


November 21, 2023

Dear EUNICE,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that if you inputted incorrect details or information upon registration, you can go back to your online registration and edit the editable wrong information PROVIDED THAT IT HAS NOT YET BEEN PROCESSED. 

Please note that if the NBI Clearance is already printed, you need to register online again. The NBI has the right to forfeit fees collected once transactions on the first registration with incorrect details. 

If you booked an online appointment schedule and the transaction has already been made and deducted from your bank account or wallet, but you did not receive the payment receipt or confirmation, don't try to pay again and book another appointment. 

If you booked an online appointment schedule twice, and both are successfully paid, but you want to cancel and refund the other transaction, please call our customer support hotline number for proper assistance, and this will undergo a proper investigation before the processing of the refund request.
09617319404 (Smart)
09608915222 (Smart)
09608915224 (Smart)
09608287044 (Smart)
09551405330 (Globe)

Thank you. 


Respectfully,
FOI Receiving Officer

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