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    Date: 2023-09-19 16:02:05.222441

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    Date: 2023-09-20 10:04:20.478964

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Refund of NBI CLEARANCE PAYMENT

Requested from NBI by M. Adra at 04:02 PM on Sep 19, 2023.
Purpose: Refund my payment
Date of Coverage: 09/19/2023 - 09/19/2023
Tracking no: #NBI-815096505258

Adra 04:02 PM, Sep 19, 2023 

Hi. I would like to request a refund for the payment I made for NBI Clearance. 

1. The reference number that I used, to pay 160.00 is MP7BYX2MIJ and it is not the same to the transaction/appointment that I processed. That is why I need a refund. 
Thank you


September 20, 2023

Dear Mariz,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/

You may also send an email to nbiclearance@nbi.gov.ph.

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you. 


Respectfully,
FOI Receiving Officer

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