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    Date: 2021-11-17 13:37:15.313843

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    Date: 2021-11-19 11:44:38.996548

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Harassment in Online Lending App

Requested from NBI by M. Lopez at 01:37 PM on Nov 17, 2021.
Purpose: Would like to file a case.
Date of Coverage: 11/01/2021 - 11/17/2021
Tracking no: #NBI-844471702858

Lopez 01:37 PM, Nov 17, 2021

Hi i would like to file a case regarding in HappyPera a online lending app. They keep on invading my privacy and keep on texting and calling my contacts and telling rude words and bad words. they also told me that they will post my pictures in the social media together with my family, friends and even my ID's that has my informations on it. I hope you can help me asap regarding this matter. Thank you!

Suarez 11:44 AM, Nov 19, 2021

Dear Ma Patricia Lopez,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI FOI handles requests for data or information on NBI programs and services. For complaints and requests for investigation, kindly proceed to our Complaints and Recording Division. (CRD), Vtech Tower, G. Araneta Avenue (C-3), corner Ma. Clara Street, Barangay Sto. Domingo, Quezon City  or to NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf.

You may also report illegal activities to NBI via these numbers and link:

0966 472 3056
0961 734 9450
0975 153 9146 (Regional)
02-8524-02-37

https://nbi.gov.ph/contact-us/

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you. 


Respectfully,
FOI Receiving Officer

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