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    Date: 2024-01-05 05:17:31.800858

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NBI ID number

Requested from NBI by K. Tungol at 05:17 AM on Jan 05, 2024.
Purpose: Validation
Date of Coverage: 11/30/2023 - 01/04/2024
Tracking no: #NBI-889954972299

Tungol 05:17 AM, Jan 05, 2024 

Hi! I recently renewed my nbi clearance but upon inspection my id number changed. The second set of numbers changed (after the hyphen) is this considered legitimate? Thanks.


January 11, 2024

Dear Kathy,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. For NBI Clearance concerns/ inquiries, you may send a message thru this link: https://nbi.gov.ph/contact-us/

You may also send an email to nbiclearance@nbi.gov.ph or call the NBI-Clearance customer support hotlines at the following numbers:
09617319404 (Smart)
09608915222 (Smart)
09608915224 (Smart)
09608287044 (Smart)
09551405330 (Globe)

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you. 


Respectfully,
FOI Receiving Officer

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