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    Date: 2023-10-11 20:09:02.600868

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    Date: 2023-10-12 09:41:19.346604

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Unauthorize transaction on my Gcash account

Requested from NBI by D. Frogozo at 08:09 PM on Oct 11, 2023.
Purpose: To track the person who used my account in gcash and return it
Date of Coverage: 10/08/2023 - 10/08/2023
Tracking no: #NBI-905757837830

Frogozo 08:09 PM, Oct 11, 2023 

Unauthorized sending of money from my gcash account to this person's account. Here is the details below:

Phone Number: 09366306461
Registered Name: TH****E MA**E P.
Transaction Time: Oct 8, 2023 at 7:51AM

This has been reported to Gcash but there is no response yet. I have tried sending money to the same phone number but getting an error "You cannot send money to this phone number temporarily" error or "This phone number is not a registered Gcash user" error.


October 12, 2023

Dear Dave Jhustin,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform

Thank you very much. 


Respectfully,
FOI Receiving Officer

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