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    Date: 2021-10-01 16:44:51.442857

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    Date: 2021-10-12 18:07:05.285448

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Scam Investigation

Requested from NBI by J. Cañete at 04:44 PM on Oct 01, 2021.
Purpose: Retrieve the Scammed Money
Date of Coverage: 10/01/2021 - 10/01/2021
Tracking no: #NBI-923060668370

Cañete 04:44 PM, Oct 01, 2021 

Hi I would like to request any information regarding this Gcash number: 09491577386. I believe they named themself Grace Bautista but I don't know if it's true since I was scammed and I sent money to that gcash number without them fulfilling what I need which is for them to send me what they are selling.

Suarez 06:07 PM, Oct 12, 2021 

Dear John Niño Cañete,

Greetings!

Thank you for your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

While our aim is to provide information whenever possible, in this instance, this Office does not have access to the details you are requesting. Alternatively, you may file a complaint directly to GCash. Kindly refer to this link: https://help.gcash.com/hc/en-us/articles/360034636613-GCash-User-Complaint-Form

You may also submit a ticket to GCash as regards your concern via this link: https://help.gcash.com/hc/en-us/requests/new?ticket_form_id=360000706713

If dissatisfied with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,

Nicanor Suarez
FOI Receiving Officer

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