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    Date: 2023-07-29 11:29:15.701990

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    Date: 2023-08-16 09:29:17.932066

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My mother got scam 48,000 on telegram

Requested from NBI by J. XD at 11:29 AM on Jul 29, 2023.
Purpose: To return the money and block the scammer
Date of Coverage: 07/25/2023 - 07/28/2023
Tracking no: #NBI-987617933875

XD 11:29 AM, Jul 29, 2023 

Good Day! 
Please Help Us!
On July 25, 2023, my mother received a message on Telegram from someone named (John Smith Fin.) representing E Credit FINANCE INC. They gained her trust and she deposited 20k with them. Now they're demanding an additional 28k, threatening to report her to the NBI if she doesn't comply. The transaction was made through GCash to Maya, using the number (09773173095). This appears to be a scam, and we need assistance in reporting it and possibly recovering the money. Urgent action is required.

XD 01:03 PM, Jul 29, 2023 

Here's the transaction on Telegram. This is the group where my mother got scammed. I hope you'll really help us.


August 16, 2023

Dear Justine,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Please be informed that the NBI-FOI team handles requests for documents,  data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime,  kindly proceed to our Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City, or to the NBI Regional or District Office nearest you and submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf. 

You may also send your complaint via email thru crd@nbi.gov.ph. 

If unhappy with the response to your FOI request, you may ask us to carry out an internal review of the response by sending an email to foi@nbi.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. 

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

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Thank you very much. 


Respectfully,
FOI Receiving Officer

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