National Bureau of Investigation

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    Date: 2023-11-03 07:00:59.891989

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    Date: 2023-11-09 09:08:36.595331

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Refund my payment for NBI clearance

Requested from NBI by C. Tayson at 07:00 AM on Nov 03, 2023.
Purpose: To refund my payment from gcash
Date of Coverage: 11/03/2023 - 11/03/2023
Tracking no: #NBI-000651650054

Tayson 07:01 AM, Nov 03, 2023 

Hi I would like to refund my payment for nbi clearance. I choose the option pick up instead of door to door and paid for it via gcash, so I made another transaction in which i paid again. So i would like to refund my first payment for the first transaction. Here is the ref. No. MP4KLVPC7U


November 9, 2023

Dear Crist Jun,

Greetings!

Thank you for your message under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

If you inputted incorrect details or information upon registration, you can go back to your online registration and edit the editable wrong information PROVIDED THAT IT HAS NOT YET BEEN PROCESSED. 

Please note that if the NBI Clearance is already printed, you need to register online again. The NBI has the right to forfeit fees collected once transactions on the first registration with incorrect details. 

You may reach out to our NBI-Clearance customer support hotlines. Please note that this case is subject to escalation with the technical support of the service provider and a proper investigation.
09617319404 (Smart)
09608915222 (Smart)
09608915224 (Smart)
09608287044 (Smart)
09551405330 (Globe)

Thank you very much.


Respectfully,
FOI Receiving Officer

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